Despite an organisation’s best efforts and practices to implement conditions and policies to address expectations proactively, workplaces are not always harmonious. Bullying, harassment, discrimination and other allegations of serious misconduct as well as termination and redundancies are likely to occur at some time over the course of an organisations’ operations.
If managed poorly, this can have devasting consequences that can lead to criminal or reputational implications for both an employee and the organisation’s leaders. A truly independent third-party accredited workplace mediator will assist the parties to discuss perception, intentions and future expectations that lead to resolution and changed behaviours.
Disputes can also arise as a result of bargaining for specific working conditions and pay incentives beyond minimum awards. Mediation can lead to facilitated discussions that explore the options for both employees and the employer that promote a mutual engagement and understanding of perspectives and direction.