Despite an organisation’s best efforts and practices to implement conditions and policies in accordance with relevant laws, enterprise agreements and mutual expectations, workplaces are not always harmonious. Personalities, workload, change management, line management or mental illness may bring about conflict in the workplace. If not managed effectively, this can lead to employees feeling unsupported, resentful and want to leave or making a compensable claim under the Worker’s Compensation Framework. Workplace mediation can be transformative and restorative. It’s an opportunity to identify and discuss barriers in a safe and supported environment. Participants may learn strategies that prevent conflict escalation, improve communication and promote increased inclusivity for enhanced productivity.
Serious Misconduct
Bullying, harassment, discrimination and other allegations of serious misconduct as well as termination and redundancies are likely to occur at some time over the course of an organisations’ operations.
If managed poorly, this can have a devastating consequence that can lead to criminal allegations, dismissal processes and damage to reputation for an organisation or an employee. A truly independent third-party accredited mediator will assist the parties to discuss perceptions, intentions and future expectations that lead to resolution and changed behaviours.
The primary benefits for individuals:
The benefits for Organisations
Commercial or Business Dispute Resolution
Business related disputes may arise from allegations of breach of contract, debt, organisational change, commercial & retail leasing and other obligations that lack certainty. On many occasions these types of disputes can escalate very quickly and become costly, cause delay and further uncertainty which is counterproductive. Our mediations are chaired by accredited mediators who are skilled at facilitating private and confidential discussions relating to complex commercial matters. Our mediators will work with lawyers, accountants, financial advisors and other professionals who may assist in resolving your specialised matter to avoid the matter progressing to protracted legal proceedings.